I’m a human centred design consultant with strategic, service and design research experience. I’ve a solid understanding of my practice, underpinned by global digital experience and recent focus on experience design in the built environment.
Working for 10 years in the UK was one of my greatest opportunities, I worked with the best in a mature digital culture that has given me a taste for thoroughness and quality that I cannot shake.
My PhD is focused on transforming Montsalvat’s visitor experience. Working directly with their Management team, I’m combining skills from previous study (Art History and Design Futures), with experience designing for multi-channel built environments (retail / ecommerce years).
I understand the human a designer needs to be – to be in service to themselves, those they work with and for. I think that mindset and connection are key differentiators to successful transformations – in people and places. And that a designer’s role to lead and facilitate change comes with a responsibility to maintain an ethical and mindful practice.
I’ve loved every stage of my journey back to design, it’s a great passion.